The following actions help prevent the spread of COVID-19, as well as other coronaviruses and influenza:



In an effort to prevent the spread of the coronavirus, we at FRESH & SHINY Ajax are implementing measures using the Healthy Home Cleaning System. This system will be put in practice until the rules for social distancing have been lifted. For more information please visit Healthy Home Cleaning System.

Healthy Home Cleaning System

FRESH & SHINY Canada has introduced the Healthy Home Cleaning System to be implemented by your local FRESH & SHINY during the COVID-19 pandemic and it’s related provincial and municipal restrictions.

For over 3 years FRESH & SHINY has been looking for innovative ways to clean homes in a safe and healthy way. Due to COVID-19, we have made adjustments to the way that we are providing cleaning services. While restrictions remain in place, FRESH & SHINY Canada continues to offer services following the Healthy Home Cleaning System. These are guidelines that have been created with the help of some of our most trusted health professionals and cleaning experts. Your local FRESH & SHINY offers a Level One cleaning service. This means that we provide proactive cleaning services in homes and offices that do not have suspected or known cases of COVID-19.

Our priority is the health and well-being of our team members, customers and local communities

Physical distancing. Our team members will always keep a distance of 6 feet or 2 metres from our customers and other team members.

ONE OR TWO cleaners. Historically we have operated in teams of two. With strict social distancing rules in place, this will not always be possible. For those situations, we have introduced one or two cleaners; which means that only one or two of our FRESH & SHINY team members will clean your home. This will take a little longer, but you will still receive the same professional results you’ve come to expect.

Team cleaners. Where possible we will continue with teams of two and sometimes three. These may be in the form of cleaning partners and family members who live together. We want to keep their bubble and yours as closed as possible. For those of our customers with larger spaces, we will plan to send in two cleaners who will arrive separately and maintain their social distance within the home.

Personal Protective Equipment (PPE). In an effort to protect both our customers and our teams, our team members will be issued the necessary PPE.

Disinfecting. FRESH & SHINY Canada has a product called Neutral Disinfectant in our arsenal. This product is effective in killing the COVID-19 virus on hard non-porous surfaces like countertops and doorknobs. We will continue to use this in your homes as well as on our own equipment before and after being in your home/office.

Clean Gloves. Prior to entering your home or office, our team members will put on a new pair of gloves. Each team member will have washed their hands thoroughly prior to putting on the gloves and will follow proper guidelines for the removal and disposal of the gloves.

Health Check. We will be very diligent about ensuring our teams and customers are healthy. Our team will be asking the following questions to our team members and to you quite often, staying on top of everyone’s current health situation. If you or our team member answers yes to any of these questions, it will require a change to your scheduled clean.

Have you travelled outside of Canada or our province in the last 14 days?

Do you have a fever higher than 38C (100.4F)? Do you have a new cough, or a cough that’s getting worse?

Have you been in close contact with someone with a confirmed case of COVID-19?

Have you been in close contact with someone who has travelled and has a fever or a cough?

Each of these measures are being implemented to ensure that you, our teams and our community stays safe and we continue to prevent the spread of COVID-19.

We thank you in advance for your patience and support as we look forward to our teams working again and most importantly, helping you to enjoy a clean and healthy home.

Contact your local FRESH & SHINY today, using the form below.

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces every day. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and bedside tables.
  • Wash your hands often with soap and water.